Effective Date: 12 March 2026
These Terms and Conditions ("Terms") govern your use of the website of The Shack Lombok ("we," "us," or "our"). By accessing or using our website, services, and any content or products provided, you agree to comply with and be bound by these Terms and Conditions.
Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not use our website.
By accessing or using the website at www.theshacklombok.com (the "Site"), you agree to be bound by these Terms, along with any other policies, guidelines, or rules posted on the Site. If you do not agree with these Terms, do not use the Site.
We reserve the right to modify or update these Terms at any time, and we will post the updated version on this page. The updated Terms will be effective immediately upon posting, and your continued use of the Site after such changes will constitute your acceptance of those changes.
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use of the Site.
You may not:
Use any data mining, robots, or similar data gathering or extraction methods on the Site.
Attempt to gain unauthorized access to the Site, other accounts, computer systems, or networks connected to the Site.
Violate the security of any computer network, transmit spam or other forms of unsolicited communication, or interfere with the Site's operation.
All content available on the Site, including text, graphics, logos, images, videos, software, and other materials, is the property of The Shack Lombok or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, transmit, display, or otherwise use any content from the Site without prior written permission from The Shack Lombok.
In order to access certain features of the Site, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update it as necessary.
You are responsible for maintaining the confidentiality of your account login details, including your password, and you agree to notify us immediately if you suspect any unauthorized use of your account. You are responsible for all activity that occurs under your account.
By placing an order for products or services through the Site, you agree to the pricing, availability, and other terms related to the product or service as listed on the Site. We reserve the right to correct any errors in pricing or availability that may occur.
All payments for orders are processed through secure payment gateways, and by placing an order, you agree to pay all applicable fees and charges associated with the purchase. If payment is not successfully processed, we reserve the right to cancel or suspend the order.
The Site may contain links to third-party websites, applications, or services that are not controlled by The Shack Lombok. We are not responsible for the content, privacy practices, or security of third-party sites and services. You should review their respective terms and conditions and privacy policies before using such services.
The Shack Lombok makes no representations or warranties regarding the accuracy, completeness, or reliability of any content or services provided on the Site. Your use of the Site is at your own risk.
In no event will The Shack Lombok, its affiliates, or its employees be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site, including any loss of data, business, or profits, even if we have been advised of the possibility of such damages.
You agree to indemnify and hold The Shack Lombok, its officers, employees, agents, and affiliates harmless from any claims, damages, losses, liabilities, or expenses (including reasonable attorney's fees) arising from your violation of these Terms or your use of the Site.
These Terms will be governed by and construed in accordance with the laws of Indonesia. Any disputes arising from or in connection with these Terms shall be resolved exclusively in the courts located in Lombok, Indonesia.
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. Please refer to our Privacy Policy for more details on how we handle your information.
We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, for any violation of these Terms or for any other reason. Upon termination, all rights granted to you under these Terms will immediately cease, and you must stop using the Site.
We are not liable for any delay or failure in the performance of our obligations under these Terms due to events beyond our reasonable control, including, but not limited to, acts of God, natural disasters, pandemics, acts of government, or internet outages.
If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
If you have any questions about these Terms, please contact us at:
The Shack Lombok
Jl. Raya Kuta No.5C, Kuta, Kec. Pujut, Lombok, Nusa Tenggara Barat 83573, Indonesia
Email: [email protected]
Phone: +62 821-4736-8006